RGSB reveals proposals for UK problem gambling strategy

first_img RGSB reveals proposals for UK problem gambling strategy 19th February 2019 | By contenteditor The Responsible Gambling Strategy Board (RGSB) has included a compulsory levy for the industry and a call to treat gambling advertising the same as alcohol and tobacco among its recommendations for the UK Gambling Commission’s new National Strategy.Due for publication in April, the strategy will set out how the national regulator intends to enhance its consumer protection efforts and create a safer gambling environment for players from 2019 until 2022.The RGSB has put forward a series of recommendations on what it perceives as the priorities to reduce gambling-related harm in the UK, as well as the arrangements to implement the strategy effectively.These include a compulsory levy to replace the present voluntary arrangements and fund prevention, treatment and underpinning research on a greater scale, with a strong and transparent structure for the distribution of the funds raised.The RGSB is also keen for the Commission to treat gambling advertising the same as alcohol and tobacco, by considering appropriate controls and applying similar precautionary principles.Other RGSB proposals include shifting the focus from operators taking voluntary action to the Commission ordering companies to undertake measures, while the RGSB also says more clarity is needed as to which bodies are responsible for the implementation of prevention and treatment actions.Similarly, the RGSB says responsibility for the provision and quality assurance of treatment should rest with health departments, rather than a charity funded by voluntary donations, while also calling for problem gambling to be addressed the same way as other public health issues.The RGSB is also keen for the industry to stop making clear distinctions between ‘problem’ gamblers, those ‘at risk’ and other gamblers, saying people can move in and out of harm at different times.In relation to this, the RGSB calls for the strategy to have a coherent framework of prevention initiatives that would be overseen by the government. Particular focus should be on population groups at higher risk of harm, with awareness that the different characteristics of each group may require different approaches.However, the RGSB is keen for the Commission to take overall responsibility for the commissioning of necessary research to underpin the new strategy in order to ensure its success.Finally, the RGSB urges a major push to embed a culture of evaluation in both prevention and treatment, focusing on impact and not just process. The body calls for the Commission to review the steps already taken and identify what further could be done to protect consumers.RGSB chair Sir Christopher Kelly said: “We welcome the Commission taking responsibility for delivery of the next strategy and ensuring adequate and appropriate steps are taken to reduce gambling-related harms from the wide range of stakeholders from whom action will be required,” he said.“We believe that there is a significant opportunity to make real progress over the next few years.”The Gambling Commission will now consider this advice alongside comments submitted by industry stakeholders and the general public via a consultation that concluded on February 15.Helen Rhodes, programme director at the Gambling Commission, said: “Alongside the consultation responses we’ve received from a variety of stakeholders, RGSB’s advice is a significant step to develop and launch a strategy to deliver the greatest possible impact to further reduce gambling harms.” The move comes after the Gambling Commission last week launched a separate consultation to gather opinion on a series of planned regulatory changes it also said will help make online gambling fairer and safer in the UK. The regulator is seeking opinion from consumers, gambling businesses and other interested groups on three proposed measures related to consumer interaction, alternative dispute resolution and gambling blocking software. Email Address Regions: UK & Ireland Tags: Mobile Online Gambling Topics: Casino & games Legal & compliance Sports betting Bingo AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter The Responsible Gambling Strategy Board has included a compulsory levy for the industry and a call to treat gambling advertising the same as alcohol and tobacco among its recommendations for the Gambling Commission’s new National Strategy. Subscribe to the iGaming newsletter Bingolast_img read more

Slots Q&A: Warren Steven, Golden Nugget

first_img Golden Nugget’s senior director of product and operations Warren Steven speaks to iGB about the slots strategy that has helped it establish an unassailable lead in New Jersey’s online gaming marketWhat marks out the Golden Nugget iGaming offering as being particularly attractive to players? Do you feel this is largely down to the games on offer, or the way in which they are presented to players? The Golden Nugget product and games offering go hand in hand in the attractiveness to the player. You cannot have one without the other and if the balance shifts vs the market then it will negatively affect the overall player satisfaction. You cannot offer the largest portfolio of games without quality UX that allows players to effectively navigate, find, highlight and filter content.How important is discoverability – do players tend to focus on games they know from the casino floor, or are they looking for something they have never played before? We see that new players will initially gravitate to what is familiar to them and those will be recognisable casino floor games. Many of the long tail games, which stick around the top rankings, are familiar casino floor games. However, we do have many outliers from online only games that gather a strong number of supportive players in the early days of the launch due sticky math models and rich bonus features. How does this influence the placement of titles on your site? Do you look to simply populate the pages with the best-performing games, or do you tailor this to promote certain titles? We let the performance of the games control the positioning on our site, but more importantly, we give the games enough time in the key sections to gather enough data to determine its ranking. We use a combination of figures to determine a ranking scale, which then determines the positioning. What games have proved particularly successful for you in New Jersey? Are there any surprises, or are certain games just a hit wherever they are offered? Quality land-based and local jackpot games stick around our top rankings, but there are certainly a few surprise performers. The Golden Nugget Casino team seldom openly make bold predictions on games being top performers. Seasoned casino operators will likely tell you that they may have expected a new game to crush it, and it underperformed, and some games were set to be poor and have crushed it. How has the growing diversity of the slot development space affected you? Do you feel there’s a risk of 90% of games being buried, considering the sheer numbers most operators now offer? There is certainly a risk of games being buried due to the volume of content. However, the onus is on the operator to ensure the players have the website tools available to explore, discover and experiment. We see games drop off the rankings all the time and then suddenly pop back up in the top positions due to the ease of use of our site. We also feel strongly about making it easy to allow players to ‘try before you buy’, which is demo mode. This allows the player to quickly, and without restriction, get a feel for any game before they make a real money wager. This is an exclusive extract of an interview available as part of the iGB subscriber offering. You can read the full version here AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Regions: US New Jersey Slots Q&A: Warren Steven, Golden Nugget Subscribe to the iGaming newsletter Casino & games 11th June 2019 | By Stephen Carter Tags: Online Gambling Email Address Golden Nugget’s senior director of product and operations Warren Steven speaks to iGB about the slots strategy that has helped it establish an unassailable lead in New Jersey’s igaming market Topics: Casino & gameslast_img read more

Washington State to consider new sports betting bills

first_img Topics: Legal & compliance Sports betting Subscribe to the iGaming newsletter Lawmakers in Washington State are to consider two new bills that have been introduced to legalise certain forms of sports wagering.Senate Bill 6277 is currently with the Senate Labor and Commerce Committee, while its accompanying House Bill, HB 2478, is with the House Commerce and Gaming Committee.SB 6277, also referred to as the Sports Wagering Act, would permit betting at authorised tribal casinos, card rooms and racetracks, as well as online.Sponsored by Republican Senators Curtis King and Ann Rivers, the bill sets out a 10% tax on sports betting revenue. All tax revenue collected from wagers placed on tribal land would be allocated to the tribe responsible for that area.Read the full story on iGB North America. Lawmakers in Washington State are to consider two new bills that have been introduced to legalise certain forms of sports wagering. Legal & compliance Email Addresscenter_img Washington State to consider new sports betting bills 17th January 2020 | By contenteditor Regions: US Washington AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitterlast_img read more

CDI furloughs employees at closed locations

first_imgCasino & games Regions: US Subscribe to the iGaming newsletter Topics: Casino & games Sports betting Horse racing Churchill Downs Incorporated (CDI) has temporarily furloughed employees at venues closed by the novel coronavirus (Covid-19) pandemic. Email Address CDI furloughs employees at closed locations 26th March 2020 | By Daniel O’Boyle AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Churchill Downs Incorporated (CDI) has temporarily furloughed employees at venues closed by the novel coronavirus (Covid-19) pandemic.In addition, all remaining salaried CDI employees will have their salaries reduced by an amount depending on their current salary, with the most senior executives having the largest salary reductions by percentage.With all US commercial casinos now closed, the operator said facilities that will see staff furloughed include the Derby City Gaming facility in Louisville, Calder Casino in Miami Gardens, Fair Grounds Slots in New Orleans.The Harlow’s Casino and Riverwalk Casino in Mississippi, Lady Luck Casino Nemacolin and Presque Isle Downs & Casino in Pennsylvania, Ocean Downs Casino in Maryland, Oxford Casino in Maine and Arlington International Racecourse in Illinois are also affected.Read more on iGB North America. Tags: Race Track and Racinolast_img read more

Knowing me, knowing you: How can brands and affiliates develop more trust-based partnerships?

first_img Email Address AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter The relationship between an operator and affiliate has often been known to be a challenging one. Operators need to be able to trust that the leads received are good quality in regards to legal compliance and player spend. While affiliates need to be trust that the operator will always pay them fairly and give full value for the traffic generated.In this session we discussed how both parties can ensure a more transparent and sustained working relationship through better sharing of resources, data and knowing how to take full advantage of the available communication channels.In this webinar you will learn:How to maintain a good operator/affiliate relationshipHow cooperative use of data and resources can supercharge profitsThe importance of effective communication This session will look at how both parties can ensure a more transparent and sustained working relationship through better sharing of resources, data and knowing how to take full advantage of the available communication channels. Knowing me, knowing you: How can brands and affiliates develop more trust-based partnerships? Subscribe to the iGaming newsletter 13th August 2020 | By Aaron Noy Topics: Uncategorized Uncategorizedlast_img read more

German sports betting whitelist expands with trio of new additions

first_imgBet365, Gauselmann Group’s Cashpoint Malta subsidiary, Tipico, Tipwin and four GVC Holdings brands are among the other new licensees in the country. The Regional Council of Darmstadt issued the first federal sports betting licences in October, ending year of legal uncertainty for operators in Germany. This came after a court threw out a legal challenge from Austrian betting operator Vierklee that had halted the licensing process. Topics: Sports betting Online sports betting Retail sports betting Some 19 operators have now been approved to offer sports betting in Germany, including Bet-at-Home, which secured an online licence earlier this month. Deposits are limited until players pass verification checks, while licensees have to integrate with the national self-exclusion system OASIS and betting markets must be approved by the Regional Council. NetXBetting has secured an online-only licence and will operate in the country through its Sportwetten.de website. The Third State Treaty states that customers are limited to a monthly betting limit of €1,000 (£891.96/$1,190.79), though a small number of customers can increase these limits to €10,000 or €30,000. German sports betting whitelist expands with trio of new additions Tipster.de, meanwhile, will be permitted to operate across online and retail platforms under its combined licence, while Oddset will be limited to retail betting. Subscribe to the iGaming newsletter Email Address The Regional Council of Darmstadt has issued new sports betting licences to Malta-based NetXBetting, the state lottery-owned brand Oddset and Tipster.de. Tags: NetXBetting Oddset Tipster Sports betting Regions: Germany AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter 25th November 2020 | By Robert Fletcherlast_img read more

Building deeper relationships

first_imgWhat is in it for the developer Tags: Betsson By sharing our unique data and insights with our developer partner, and combining this with our own development talent and that of the studio, we created a chart-topping slot in the region.  AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter This approach allows us to understand player behaviours and ensure that future game releases tap into their psyche and deliver the experience they are seeking.  Player preferences in Latin America are different to player preferences in the Nordics and operators must understand this regional diversity if they are to succeed in each country.  Megaways is obviously riding an unprecedented wave of success right now, so we realised there was huge potential by combining the two.  In addition to data and insights, the developer can also gain incredible exposure across our game lobbies which is particularly powerful for new studios trying to make a name for themselves.  To create this game, we looked back at our data and found that Joker-themed slots were hugely popular with players in the region – one in two active players had played a Joker-themed slot.  Paul Malt, head of games at Betsson Group, explains the operator’s new approach to finding content for its casino sites. And we see this as the star ingredient in our recipe for success.  This means partnering with a huge number of developers, which for Betsson currently stands at over 170 different slot studios, but we are taking this a step further by also working with developers to create exclusive games for our players.  Below, I discuss what we look for in a development partner and some of the benefits they can access by working with us to create bespoke and exclusive games.  One of the most important factors we consider when identifying a developer partner is their passion and dedication to creating truly excellent slot games.  Trust is also a big factor for us as we share data, experience and knowledge with our developer partners to ensure the games we create together are a success.  This not only means that we can diversify our content offering and stand out from our rivals, but that we can also tailor content to the specific needs of players at each brand and in each market.  But we do not believe that is the best option. An in-house studio requires incredible investment and ultimately stems the flow of creativity and innovation when it comes to game creation.  What we look for in a developer partner Operators understand the value of exclusive, bespoke and localised games and many have invested in their own studios to create this content at the scale they require.  Why Betsson Group is taking this approachcenter_img 4th December 2020 | By Robin Harrison We take an art and science approach to game development, combining reams and reams of player data with the creativity and talent of our in-house team and that of our developer partner.  Let me explain by way of example. In Q2 2020, we launched over 500 new games to players in the Nordics and the most popular was an exclusive title, Joker Megaways.  For Betsson Group, regional diversity is an absolute priority – we have over 20 brands live across 15 regulated markets and go to great lengths to localise the game lobby for each brand in each market.  There are plenty of upsides for the developer, from gaining additional exposure across our brands and game lobbies to being granted access to unique data and insights.  Building deeper relationships Topics: Casino & games Online casino Product & technology It also helps to foster a much stronger relationship between the studio and our casino team, and improves the chance of having their in-house, market-wide titles stocked in our lobbies.  We want to see that our ambitions and visions are aligned, and that the team behind the studio is smart and committed and shares our love for online casino.  One of the greatest challenges faced by operators with an international footprint is ensuring that the content they offer players in each market they are active is properly localised.  Subscribe to the iGaming newsletter It does not matter whether the studio is established or new, large or small – we just want to see enthusiasm, creativity and talent as well as an understanding of regional diversity.  At present, we are working with a small number of developers to create this content, but are looking to expand this number to around eight or ten over the coming months.   While we are selective with the developers that we work with and seek out those we believe to be a good fit, we are also interested in hearing from studios that would like to work with us.  Betsson’s goal is to have the most regionally diverse game portfolio of any platform in the market which ultimately means that the experience our players receive is tailored to their preferences more so than at any other brand available in their country.  Product & technology By taking the approach of partnering with a small number of developers, we gain access to the best talent and expertise in the market which in turn allows us to deliver superior content.  Email Addresslast_img read more

Flutter-backed Cash4Clubs donates £4.8m to grassroots sports campaign

first_imgAddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Email Address Flutter-backed Cash4Clubs donates £4.8m to grassroots sports campaign Finance Cash4Clubs, a charity initiative funded by Flutter Entertainment, has donated £4.8m (€5.6m/$6.7m) to Made by Sport’s ‘Clubs in Crisis’ campaign to help support grassroots sports across the UK and Ireland. Introduced in March last year, this relief meant retail, leisure and hospitality businesses were exempt from paying business rates for 12 months. This initially did not apply to gambling business, but was eventually extended to the industry. Made by Sport will manage the distribution of funds to clubs struggling with the financial impact of the novel coronavirus (Covid-19) pandemic. Topics: Finance “This fund will reach some of the smallest and hardest hit clubs, and for many this will be the difference between permanent closure and the chance to continue the great work they do to address the social inequalities that exist in our communities.” 1st March 2021 | By Robert Fletcher “But now help is needed more than ever and working with Made by Sport to provide a fund for ‘Clubs In Crisis’ is a great way for us to pass the benefit of business rates relief straight into the communities where that funding is most needed.” Flutter’s Cash4Clubs initiative launched in 2008 and has given almost £800,000 to clubs over the past 12 years, including £165,000 in grants in 2020. Last week, the Betting and Gaming Council appealed to Chancellor Rishi Sunak to extend business rates relief for a further year, saying this would support betting shops and casinos that have been forced to close for much of the pandemic. Subscribe to the iGaming newsletter Regions: UK & Ireland “Lack of funding is not a new issue for community clubs which is why we originally set up our Cash4Clubs programme,” Flutter group chief executive Peter Jackson said. Tags: Flutter Entertainment Cash4Clubs The £4.8m donation being made by Flutter is the amount it benefitted from as a result of business rates relief, which was put in place from March 2020 to March 2021 for its shops in England. Made by Sport chairman Justin King added: “With a quarter of all sports clubs in the UK facing permanent closure, community sport is facing a crisis. As we look to the future and rebuilding our communities, the role of grassroots sports in helping to tackle some of the key social issues exacerbated by the pandemic will be ever more important.last_img read more

BetBlocker to offer Dutch-language self-exclusion tool

first_imgFeite Hofman concluded that the development of the software in the Dutch language “will definitely increase awareness about the risks of gambling too much.” Subscribe to the iGaming newsletter Topics: Social responsibility Tech & innovation CSR Problem gambling Responsible gambling Regtech Regions: UK & Ireland Netherlands Currently, there is no Dutch-language self-exclusion tool available, which L&L’s marketing manager and head of product development, Jan Wienk, described as a massive gap that needs to be closed as the Netherlands moves towards a regulated online market. AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter As part of the regulation, the government will introduce the Centraal Register Uitsluiting Kansspelen (Cruks) self-exclusion system, which will allow players to prevent themselves having access to gambling operators via a centralised system run by the country’s regulator. Under the agreement, L&L will provide resources to translate the BetBlocker website and application, and will also assist in ensuring Dutch customers can receive support in their native language. Duncan Garvie, founder of BetBlocker said that the organisation has wanted to expand into other languages for a long time, but that the challenges of sourcing charitable funding have limited its capacity to provide multi-language support. “This new cooperation with L&L Europe is ground-breaking, allowing BetBlocker to support native Dutch speakers. It creates a sustainable strategy to allow us to reach Dutch users, something that we could not have managed without the support that L&L Europe have offered,” Garvie concluded. L&L has promoted BetBlocker’s software to its UK customers since the application was made available to the public in 2018. After discussing the launch of a Dutch-language version in the Netherlands with BetBlocker founder Duncan Garvie, it was decided that the two organisations would join forces. The Netherlands’ igaming market is due to launch on 1 October this year, after the country’s Remote Gambling Act was passed on 1 April, and the window for licensing applications was opened. BetBlocker to offer Dutch-language self-exclusion tool Self-exclusion tool BetBlocker has joined forces with online operator L&L Europe and Dutch gambling awareness organisation Pas op Gamen en Gokken (‘Be Careful with Gaming and Gambling’ – PoGG), to launch BetBlocker in the Dutch language. 17th May 2021 | By Conor Mulheir Tags: BetBlocker L&L Europe Pas op Gamen en Gokken Jan Wienk of L&L added that he was looking forward to starting the project and enhancing the BetBlocker tool, and expressed gratitude that Feite Hofman, owner of “Pas op Gamen en Gokken” had also committed to the further development of the tool. Responsible gambling Email Addresslast_img read more

Bell steps down as Aristocrat company secretary

first_imgCroker also noted that during his tenure Bell oversaw a number of acquisitions. This included a $500m deal to acquire social gaming provider Plarium in 2017, and the supplier’s $990m deal to acquire Big Fish Games from Churchill Downs Incorporated in 2018. Bell steps down as Aristocrat company secretary After six years in the job, Bell will be succeeded first by Tracey Elkerton while Aristocrat awaits full regulatory approval for his full-time replacement, Kristy Jo, to fill the role. Bell was commended for his legal expertise, and thanked for “playing an instrumental role in many of the M&A transactions that have transformed ASX in recent years” by Aristocrat chief executive Trevor Croker. 10th June 2021 | By Nosa Omoigui Aristocrat recently enjoyed positive half-year results for 2021, generating A$2.23bn (£1.27bn/€1.48bn/$1.80bn) worth of revenue. This was mostly thanks to the success of the supplier’s digital segment, which made up for a decline in machine sales because of the impact of the novel coronavirus (Covid-19) pandemic on the land-based gaming industry. Email Address Topics: People People moves Recruitmentcenter_img Tags: ASX People Aristocrat Leisure Limited (ASX) has confirmed that deputy general counsel and company secretary Richard Bell has resigned from his position. AddThis Sharing ButtonsShare to LinkedInLinkedInShare to FacebookFacebookShare to TwitterTwitter Subscribe to the iGaming newsletter Regions: Oceania Australialast_img read more

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